In and effort to reduce person-to-person contact, we offer the following services:

Drop-off Services:  For schedule appointments or scheduled anesthetic procedures, we can take history and specifics about your pet’s visit over the phone, or before you arrive. We will meet you in the parking lot, and escort your pet into the clinic. We will call you to review your pet’s examination and discuss any treatments necessary.

Drop-off Services: (Emergency). We can take history from you at your vehicle or on the phone, before you arrive. We will meet you in the parking lot, and escort your pet into the clinic. We will call you to discuss treatment options.

Remote check out: We can review the discharge instruction for your visits in 3 convenient ways:

  1. We can email the exam notes and check out instructions.
  2. We can bring you a copy of the exam notes and check out instructions to your vehicle.
  3. We can call you to discuss the exam notes and check out instructions.

Remote pay: We can take payment for services over the phone with credit cards, or in person in the parking lot if this suits you.

Food and medication pick-up: If you have ordered food or medication for pick up, we can deliver this to your vehicle, so you won’t need to get out of your car. The payment can be completed as described above.

For your information, Willamette Veterinary Hospital has implemented increased frequency of sanitizing all surfaces with antiseptic wipes throughout our facility. For our clients, we have multiple locations of hand sanitizer available and restrooms equipped with antiseptic soap. We have instituted guidance to our employees to stay home from work should they become feverish or have any respiratory symptoms. We are asking out clients if they do not feel well to please reschedule non-urgent procedures or have someone else bring your pets in to the clinic.